Fishbowl offers easy to use software and online tools to independent restaurants who prefer to do their own marketing. Whether finding new guests, building loyal guest relationships, or managing online reviews, we give our clients up to date software products that we developed specifically for restaurant users.
The following are the products we offer that you can use in your restaurants to help you grow your business:
As restaurant marketing experts, we’ve built our email software specifically for operators. We know you need to focus most of your attention on running your restaurant, so we designed our email product to be as easy to use as possible. Over 6,000 independent restaurants use Fishbowl Email to communicate with their guests and build loyal relationships that last over time.
We help you drive repeat business with our automated loyalty messages for those important guest touchpoints: Welcome, Birthday, Yearly Loyalty, Wedding Anniversary, Thank You and We Miss You.
You know how important it is find new guest and build an eClub – the first place to look is inside your four walls! The best time to capture your guests’ information is when they are the most engaged with your brand – while they’re eating in your restaurant! Fishbowl’s Guest Enrollment product makes it easy to collect contact information so you can connect with your guests after they leave – and drive repeat visits.
Guest Enrollment consists of Sign-Up Slips and Data Entry:
While social media marketing is necessary in today’s online world, so too is monitoring what your guests are saying about your restaurant. Independent restaurants need to keep track of these conversations and respond to them appropriately, whether good or bad. Let us worry about sorting through all the feedback and keeping track of the many review sites that exist.
With Fishbowl’s Reputation Management software, restaurant operators can do the following:
The best way to market your restaurant is to make sure you cover all of your guest touch points. And in today’s online world, social media represents a lot of those touch points. With Fishbowl’s Social Media Marketing software, we make is easy for you to use Facebook, Foursquare, Twitter, and Instagram effectively. You can create and publish posts to Facebook, Foursquare, and Twitter, or search Instagram for photos of your restaurant – and then post them on your other social media pages!
What can you do with Fishbowl’s Social Media Marketing software?
How do you find new guests who are outside your four walls cost effectively? Or how can you build guest loyalty right in your restaurant’s neighborhood? Every Day Direct Mail (EDDM) is an affordable direct mail program that is especially useful for independent restaurant operators. The program allows businesses to send solo print advertisements through the mail on a carrier route level without the need for mailing lists or printed addresses.
Just as the name suggests, the printed pieces are delivered to “every door” in a particular geographic region. That’s your neighborhood! EDDM helps independent restaurant operators do the following:
All independent restaurant marketers need a constant stream of guests coming into their restaurants. Did you know that all age groups, from millennials to baby boomers, respond to text messages from restaurants? It’s true! SMS (text) Marketing is a great way to increase sales and market your restaurant.
SMS Marketing is especially useful for: